I thought this was excellent. "Google Space" is an area with "unfettered Internet access so they might make use of that otherwise wasted time" at Heathrow airport. AND they are keeping employees there, for "face to face" feedback. I am quite impressed with this interaction, and think that's where Google can (and does, in some cases) make this a win-win situation. We get what we want, and google gets more "eyes."
I do sense a few growing pains in some of what they are doing (google reader, not talking to news.com, and that's all that I can think of, off the top of my head). But, I think most of us who have used google in the past, still harbor not so fond memories of search pre-google. The fondness for google's incredible search can be abused or celebrated. I think more and more people are keeping an eye on google, and their acquisition of data on everybody, just from how you use their services, and give up your privacy (In a related but off topic note, if anybody wants a gmail account, and doesn't want to give up their cell phone number, email me, if not any of us for an invite.).
Which could lead me on a rant, if I'm not careful, but... I am reminded of the desire for one's cell phone number, to provide services, and the privacy concerns I have, in general.