Before going any further, I'd best remind you that I have quit dealing with Creative Labs or their products a while back for unpaid rebates and the way they have treated me over that matter and others.
One Marcin Drzycki has started an online petition asking Creative to fix products that do not perform as advertised, cut the bloat out of their drivers and more. The problems center around Creative's Sound Blaster X-Fi products, for the most part. The petition is a short document and, while worth reading, seems incomplete.
Creative evidently has more of a problem than my being angry with them and I suggest reading this before buying any more of their products.