"In 2007, Gateway sold off its professional division to MCS, formerly Micron Computer. This mean all small, medium, and large business, as well as education and government contracts, went with it."
I have been saying for some time now that Gateway support is going down hill fast. As a tech when I contacted Gateway for support they wanted me to ship the whole computer to them so they could replace a failed hard drive on a 6 week old system.
It seems it is much easier to send me a replacement hard drive than to spend $50 to ship the whole computer to them.
As the guy that wrote this article said: Buyer beware. I wouldn’t buy a Gateway at this point, not even from a retailer. I agree, let Gateway die in peace!