Tuesday, November 22, 2005

The Netflix fix is in - The Red Tape Chronicles

This is apparently a regular column on msnbc.com about "unmask[ing] government bureacracy, corporate sneakiness and outright scam artists."
The reason I post this, you ask? Well, I subscribe to netflix and have the option to participate, I know of at least a couple other people, that SHOULD read this blog ;) that also could be participants.
Netflix was sued recently because the DVDs were taking longer to arrive, than promised. Part of the settlement includes one month of upgraded service. Which means you can have one more DVD at home, at a time, basically. It was news to me about the upgraded service continuing (with an email reminder) at the higher level of service that you may get as a result of the settlement. I reviewed the email I got about the settlement, and they are correct, and if you don't notify them after the "free month" then your service level and charges will change. The lawyers will receive $2.5 million dollars in fees, and all I get is a hassle, it seems to me. There are more details and a website where you can join a group of 300 to comment on the settlement.


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