Pardon me but, I need a bit of a rant. I've been using Paperport software for quite a few years. I've got version 11 pro now. There is a PDF creator in Paperport. When I upgraded to Vista it stopped working. So, I go to their site. Eventually I find a link for a supossed Vista version of paperport. I install everything OK. Now PDF creator does work but, I get a watermark on all PDF's created saying I have a trail version. So, I email them. They tell me to try a few things none of which work. They tell me I must now contact technical support. I go to email tech support and they want to charge me $9.95!. Granted not a large sum. Paperport cost me over $100. I don't Think I should be charged. Also there is no 800 number for tech support and they want $19.95 for phone support. Well they just lost a loyal customer. I've been using this program since version 5.3.