Wednesday, November 16, 2005

Consumers punish firms over data security breaches

I found this surprising. I was of the opinion that consumers would simply let the problems at a given firm slip from the fore of their consciousness and take no action. Obviously some do nothing. But a substantial and surprising percentage take action.

I think that's great.


1 comment:

  1. I wonder if Sony will be punished, too. The PS3 may make me a liar, it just depends :)


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