Thoughts and links from the crew of the On Computers Radio Show as we wander the Web.
I check out Steve Gibson's newsgroup, regularly. He mentioned on the Security Now podcast, he was gonna order a CD from Amazon that had XCP on it, to track exactly what he did. He posted that amazon sent him an email informing him that his CD had the copy protection, and told him to ship it back, opened or unopened, marked as defective and they'd ship him a new one. This is the proper response, to a bad situation. Be proactive and customer based.Bravo Amazon!!
All comments are moderated.
Note: Only a member of this blog may post a comment.