� IT Help Desks in the dog house | Datapoint: IT Research That Matters on ZDNet | ZDNet.com: "Business users are dissatisfied with help desk support; so much in fact that they rank it last when asked about the importance of these technologies to their jobs,"
Maybe they need people that can help, not just people that can read a script!
Joe
No comments:
Post a Comment
All comments are moderated.
Note: Only a member of this blog may post a comment.