PC World-FCC Extends VoIP E911 Deadline

The FCC announcement Friday acknowledges "significant efforts" made by VoIP providers to gain customer responses. The FCC also asked VoIP providers to detail any plans to use so-called "soft" disconnect options for customers who have not responded to the advisories by September 28. Under a soft disconnect, all non-911 calls would go instead to the VoIP provider's customer service line, while 911 calls would continue to be routed to emergency dispatch centers.