This article on The Consumerist magazine's web site probably would have faded from view without getting all that much attention were it not for the fact that Dell went to some length to have it pulled (unsuccessfully).
There are some tips here for purchasing Dell hardware, especially computers, and for dealing with Dell's notorious offshore support structure.
I thought some of you might want to know.
Jack
Just in case anybody is interested in .... the REST of the story, check the following links.
ReplyDeleteUpdate2:Takedowns: Dell Admits Error In Asking Consumerist To Remove Post - Consumerist
UPDATE: Backend: Dell Demands Takedown Of Our "22 Confessions Of A Former Dell Sales Manager" - Consumerist