Monday, July 11, 2005

Good News for NCR: Dell Loses CIO to HP

Why is it good for NCR that HP snagged Dell's CIO, Randy Mott? The answer is in Randy's (impressive) resume. He was the Walmart CIO who used NCR Teradata systems to create the supply-chain gorilla that ate the retail market with the industry's best real-time decision-making systems built on an operational data store. Then Randy was lured to Dell to do the same thing with Teradata for Dell's business, which gets gold stars from everyone for operational efficiency. Now Randy has been enticed to HP, which certainly has many efficiency improvements to be made, by HP's CEO, Mark Hurd. Mark, of course, used to court Randy when Mark was CEO of NCR.

So expect that HP will (quietly) become a major Teradata customer. In my opinion, there is no better technology for creating the complex, near real-time transaction systems that drive supplier-facing and customer-facing operational excellence. Part of that opinion rests on the deep and strategic use of Teradata by industry-leading companies who are betting their business on NCR Teradata. (For the record, I have no financial relationship with NCR).

-- Peter S. Kastner

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